Hotel rules

Dear guests, to ensure safety and comfort of the Hotel guests during their stay, we have clarified some guidelines.

• Room check in is from 3 p.m. Check out is until 11 a.m. Our staff will be pleased to assist you with any requests.
• The hotel reserves the right to pre-authorize your credit card upon check-in or collect a fee for the entire stay in the form of a cash deposit.
• In case the guest fails to appear in the hotel by 6 p.m. of the accommodation day despite making a reservation, the fee for the room shall be charged by the hotel.
• The hotel guest cannot hand over a room to third persons, even if the period for which the guest paid has not yet expired.
• Guests are given the key card upon registration at the reception and are kindly asked to lock the rooms. Guests are required to handover their keys to the receptionist upon departure. If guests lose or do not return the key card they are obligated to pay the penalty of US$ 10.00. Reception is available 24 hours a day.
• Rooms can only be used by guests who are duly registered at the reception with a valid identity document.
• From 21:00 to 07:00 hours is the time of night peace. We invite every guest to be careful during this period and not cause noise that can disturb other guests.
• Disturbing other Guests is not allowed. Hotel keeps the right to refuse further hospitality to the Guest who disturbs other Guests or on other way disrespects House Rules. We assume that the Guests are familiarised and fully understand the Hotel Rules at the beginning of their stay in our Hotel.
• Hotel bears no responsibility for any damage or loss of your personal belongings. In case of any loss, you are kindly requested to immediately inform Reception.
• Hotel is entirely non-smoking. In case of non-compliance with this rule, Hotel is obliged to charge the penalty of US$250.00 to clean the room. Designated smoke areas are identified or can be asked at the reception.
• Wi-Fi internet is free and available in entire hotel. Password is provided at the Reception and on your key card folder.
• We have electrical adapters available at the front desk which may be borrowed free of charge. However, a US$3.00 deposit is required.
• In all Guest rooms DO NOT DISTURB sign has been provided. Hotel rule is that this sign cannot be displayed longer than 24 hours. After this time, Hotel reserves the right to enter the room due to Safety and Security reasons.
• Please conserve energy! Water & electricity are very expensive on our island. Please turn off lights, TV and air conditioning upon leaving the room.
• Towels can be replaced daily. If you would like to conserve energy and our planet, let us know if you require clean towels daily, by leaving them on the floor in the bathroom.
• Rooms are cleaned daily. If you do not need service, please leave your "Do not disturb" sign out.
• Our pool is open from 8 a.m. until 10 p.m. No life guard on duty and swimming is at your own risk. Pool towels can be requested at the reception. A US$20.00 charge applies for lost towels.
• An iron and iron board are available. Please request this at the front desk if needed.
• Beverages and small snacks are available at the reception.
• For your convenience hotel has arranged the parking in front of the hotel. Hotel takes no responsibility for any damage or loss of your vehicle on the parking.
• Airport transfers are available 24 hours. The official price list of this service is available at the Reception. Please let us know at least 24 hours in advance if you would like to arrange the shuttle service for you.
• For any damage caused by the Guest to the hotel property, the Guest is due to cover the cost of damage to the Hotel.
• In case of cancellation of further Guest stay by the Hotel caused by misbehavior and disrespect of Hotel Rules, Hotel reserves the right to charge for full length of stay as per reservation.
• Guests may have visitors in their rooms which must be registered at the Reception. Visits are allowed until 8 p.m. and in case of extended visit (after 8 p.m.), hotel will charge additional amount of US$15.00 including taxes per person per night.
• All departures after 11 a.m. will be considered as late departure and additional cost of US$25.00 per hour will be applied to Guest's hotel account. If departure is after 6 p.m. an extra night will be charged. Please check for details with Reception.

If you have any suggestion on hotel service or if you have any technical problem in your room, please be free to inform us at your earliest convenience. In case of late notice for any complaints that you might have, when hotel has no chance to react, those situations will not be considered as a reason for accommodation rate discount.